SIGNIFICANCE OF PERSONNEL MANAGEMENT IN HEALTH CARE DELIVERY SYSTEM

INTRODUCTION

Human resources, when pertaining to health care, can be defined as the different kinds of clinical and non-clinical staff responsible for public and individual health intervention [1]. As arguably the most important of the health system inputs, the performance and the benefits the system can deliver depend largely upon the knowledge, skills and motivation of those individuals responsible for delivering health services [1].

As well as the balance between the human and physical resources, it is also essential to maintain an appropriate mix between the different types of health promoters and caregivers to ensure the system's success [1]. Due to their obvious and important differences, it is imperative that human capital is handled and managed very differently from physical capital [1]. The relationship between human resources and health care is very complex, and it merits further examination and study.

Both the number and cost of health care consumables (drugs, prostheses and disposable equipment) are rising astronomically, which in turn can drastically increase the costs of health care. In publicly-funded systems, expenditures in this area can affect the ability to hire and sustain effective practitioners. In both government-funded and employer-paid systems, HRM practices must be developed in order to find the appropriate balance of workforce supply and the ability of those practitioners to practise effectively and efficiently. A practitioner without adequate tools is as inefficient as having the tools without the practitioner.

 

Background

This paper addresses the health care system from a global perspective and the importance of human resources management (HRM) in improving overall patient health outcomes and delivery of health care services

Various key success factors emerge that clearly affect health care practices and human resources management. This paper will reveal how human resources management is essential to any health care system and how it can improve health care models. Challenges in the health care systems in Canada, the United States of America and various developing countries are examined, with suggestions for ways to overcome these problems through the proper implementation of human resources management practices. Comparing and contrasting selected countries allowed a deeper understanding of the practical and crucial role of human resources management in health care

  1.1 BACKGROUND OF THE STUDY

      This study was conducted at  Ido  in Ekiti East local government area in Ekiti state.

Ø  LOCATION:  Ido  is an town in Ekiti state, its located in east part of the state by political division at the town in eastern region of Nigeria geopolitical and it is in the middle belt of Nigeria.

Ø  POLITICAL UNIT:  Ido  is a big town in Ekiti east local government which has only two ward ( Ido  ward) with many villages attached to it.

Ø  LANGUAGE: the town inhabitant by the yoruba language spoken by the people. However, the dialect of the people is Yoruba. This is not to say that other setter like Hausa Igbo Igbira, Fulani and others cannot be found in the town.

Ø  POPULATION: This town has the population of 100,000 in 2011 cencus.

Ø  COMMERCIAL ACTIVITIES: The town is a commercial center where many people engage in trading, hence these are two function market they are as follows (a) Oja Oba and main market. There are numerous small and medium scale industries in the town.

Ø  OCCUPATION: The people of  Ido  mostly engage in trading and farming and they are also engaged in civil servant.

Ø  RELIGION-: The people of  Ido  are mostly Christian and Muslim.

Ø  SOURCE OF WATER-: Where are main sources of water supply in the township? They are pipe borne water, bore hole and  hand dug well surface water.

Ø  ELECTRICITY: The electricity supply at the town by (PHCN)Power Holding Company of Nigeria that is connected to the national grid

Ø  MEANS OF TRANSPORTATION: The source of transportation is by motorcycle and motor.

1.2 STATEMENT OF THE PROBLEM

          The problems that hindered the smooth and efficient

Running of this establishment included the following:

Federal medical centre Ido Ekitihas diverse and varied personnel management problem which includes lack of motivation policies for their employee.

Federal medical centre Ido Ekitihad not articulated a meaningful training or retaining programmes for their workers

Federal medical centre Ido Ekitihad not been promoting their staff as and when due.

The welfare packages of the state teaching hospital were not promoting and cannot be compared to other similar establishments.

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